Do not receive a 6-digit code by SMS for confirm your identity

[NBA2023]

confirm your identity
You log in on an unknown device.
To confirm it is you, enter it 6 digits sent to *******
But I don't receive a 6-digit code on my number

[TruckGuy]

If u don't recieve your 6 digit nunber. Just try it again and sometimes it takes a min or two to receive it

[NBA2023]

ok Thanks

[Handy1 · Accepted solution]

@NBA2023  so in that case submit ticket with customer support to help you re gain access 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[NBA2023]

I actually don't have this option which says not to receive by SMS

[Handy1]

@NBA2023  Try tapping the option that says “don’t get code “ this should give option to send code to email instead , if same please submit ticket with customer support 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437