12-31-2021 02:18 PM - edited 01-04-2022 04:43 AM
Is there anyway to make a direct call to customer service instead to get agent ticket?
Solved! Go to Solution.
12-31-2021 03:53 PM
Due to today being the last day to have the holiday gifts added to accounts wait times are longer than usual. If your issue is not directly account related the community may be able to help you faster than getting a reply from customer support.
12-31-2021 02:54 PM - edited 12-31-2021 02:55 PM
you can Explain your issue in new post and in here to many member has a nice information maybe you get a help they can solve your issue, without contact to CSA,
12-31-2021 02:51 PM
HI @Cheolsoo2875 ,
What was the issue? Many of us might have workarounds.
if you really need to open a ticket, still let us know what is it about and we can help you to open the ticket quicker via Chatbot
12-31-2021 02:50 PM - edited 12-31-2021 02:51 PM
to Contact Customer Support Agent by CS_Agent,
Here’s How To Contact Customer Support Agent by Submit a Ticket,
Good Luck..
12-31-2021 02:48 PM - edited 12-31-2021 02:50 PM
@Cheolsoo2875 wrote:Is there anyway to make a direct call to customer service instead to get agent ticket?
@Cheolsoo2875, No there isn't a way to call a CSA. What is your issue maybe we can help you
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *