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Data reduction

Jadelin1985
Great Neighbour / Super Voisin

Hi, there

I notice my data from 12GB every month changed to 12GB for three months, this is not the plan I sign up for, it is not acceptable to do this to your loyal customer, I am modified! 

3 REPLIES 3

Handy1
Mayor / Maire

@Jadelin1985  You may want to consider switching to the new promo plan 20GB for $39 30 day cycle  and no expiry … you get to keep old loyalty rewards also . Just be sure to change plans for next renewal and not immediately.

hairbag1
Mayor / Maire

@Jadelin1985 

log in to your account on a laptop and try this...

refresh.jpg

added newer version...

scip.jpg

 

softech
Oracle
Oracle

@Jadelin1985   which plan have you be getting? was the 12GB of data including bonus data?

Try to login to My Account using Incognito mode and confirm if it still show 12GB per 3 months? is the amount correct per month?

 

 

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