Data not working

[Katamerina]

Hello,

I switched my sim card into a new phone and ever since then the data hasn't been working, I checked my account balance and I have 4GB of data available. Do I need to update IMEI information or anything else?

[sim367sim]

1)as others mentioned it could be APN settings.

2) make sure mobile data is on.

[ShawnC13]

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@Katamerina wrote:

Hello,

I switched my sim card into a new phone and ever since then the data hasn't been working, I checked my account balance and I have 4GB of data available. Do I need to update IMEI information or anything else?

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What type of phone do you have?  Was it brand new when you purchased it? As stated try the APN settings from the site listed above.

[stonechucker]

As long as your phone is compatible, it's most likely you need to update your APN settings.

You can use this link for assistance https://apn-canada.gishan.net/en/apn/public-mobile