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Data not working

Kari2
Great Neighbour / Super Voisin

My data shows LTE and is not working. I have plenty of 4 g data left

5 REPLIES 5

Janii
Good Citizen / Bon Citoyen

I had the same issue with my LTE a few weeks ago and it so happened that they were fixing the roof at my work so it’s possible, the city or where ever you are is blocking your access. I tried rebooting my phone and moving around to find a place for my LTE can work. 

Bigjay83
Good Citizen / Bon Citoyen

@Kari2 Do you have a Data Limit set on your phone? 

@Kari2  Have you checked the outage map 

Outage map in your area:

https://istheservicedowncanada.com/

 

Kari2
Great Neighbour / Super Voisin

I have done all that my account is fine. Have done everything I can think of

Handy1
Mayor / Maire

@Kari2  Double check like this and reboot the phone also check outages 

Try again incognito/private mode

And or lap top /computer

                    OR

 

simply try refreshing the page to check data plan / mins / add ons

Handy1_0-1694714451621.jpeg

 

For most up to date account info

Outage map in your area:

https://istheservicedowncanada.com/

 

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