06-09-2019 07:22 PM - edited 01-05-2022 05:18 AM
Funds debited from my account
Ran out of data a few days before renewal date. Only thing i did was buy a 200mb add on.
Or is this another bug with last monthe flavor?
Please help
Solved! Go to Solution.
06-09-2019 09:21 PM
Today is day 1 of 30. Thought that was evident enougu
06-09-2019 07:34 PM
@Jessmir88 wrote:Funds debited from my account
Ran out of data a few days before renewal date. Only thing i did was buy a 200mb add on.
Or is this another bug with last monthe flavor?
Please help
Is today the last day of your plan of the first? What does your overview page say? I have found the most accurate renewal date is the one that shows up in the rewards page of your self-serve.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
06-09-2019 07:33 PM
And just notuced under self serv / data usage this is the only thing showing is this;
Utilisation pour le numéro de téléphone 43X-Xxxx
06-09-2019 07:29 PM
Do you see the new/refreshed data add on in My Data & Add ons section? Some people have had issues with their data not resetting.
You might need to contact moderator directly with your issue.
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437