Data Not Working

[crosbyoverovi]

I have about 3GB left of data but the data isn't working. Any idea why this is?

[dust2dust]

Perhaps related to your data problem and then the fix of resetting network settings...Public has been slowly and selectively enabling volte calling on some devices. VoLTE is where the phone stays on the LTE connection for a call rather than dropping down to 3G/UMTS.

So if you like you could look into your phone settings to see if there's evidence of volte having been enabled. What make and model of phone is it?

[crosbyoverovi]

What do you mean by this? Can you explain?

[dust2dust]

Might be interesting to see if volte has been coincidentally enabled on your phone.

[crosbyoverovi]

It worked once I reset the network setting. Thanks so much for that suggestion.

[hairbag1]

@crosbyoverovi 

log in on your laptop and try this to make sure you still have data to use...

[hTideGnow · Accepted solution]

HI @crosbyoverovi

did it work before? 

check if your Mobile data is turned on

check if you have set a data limiter

at least try this, click Reset all network.  This is reset the APN and should work after