01-12-2024 12:31 PM
I have been with you guys for a few years now and also as of November 2023 am also paying for a second monthly service plan for my teenage daughter. On my account I have received 3 separate FREE LD MINUTE PACKAGES over the years totalling 1400 minutes, to date I have made less than 20 long distant calls.
Can I trade in 2 packages that total 967 unused minutes for 3GB of DATA ADD ON? 300 LD minute add on sells for $15 so my unneeded minutes would equal a bit more than $45 and your 3GB add on sells for $45 so to me it makes sense to do this for a long time customer.
01-12-2024 01:26 PM
🤣 we all wish, but PM never reply us directly , I don't think they will. But plans with more data are cheaper now, so I think less people buying data addon anyway
01-12-2024 01:24 PM
@hTideGnow wrote:thanks @computergeek541
typo. I was thinking this has been like this for 6 months already and typed wrong.. 🙂
ok, no problem. I was actually thinking that maybe there was some unoffical extension of the 30-day add-ons. Thanks for clarifying.
01-12-2024 01:23 PM
thanks @computergeek541
typo. I was thinking this has been like this for 6 months already and typed wrong.. 🙂
01-12-2024 12:53 PM - edited 01-12-2024 12:54 PM
@hTideGnow wrote:HI @Darham77
all data addon has a 6 months expiry since around Jun 2023
There has never been any 6 month expiry on data add-ons.
01-12-2024 12:51 PM
@Darham77 Yes data add on used to roll over until all used up . But it now expires 30 days after purchase
01-12-2024 12:48 PM - edited 01-12-2024 01:22 PM
HI @Darham77
all data addon has a 30 days expiry since around Jun 2023
01-12-2024 12:46 PM
Oh, I sort of remember having a data add on before that carried over every month until it was used up, they must of changed that to be more profitable.
Any company can exchange or make a change yo a customer's account if they want so I'm sure there is a way to do the LD for DATA switch
01-12-2024 12:46 PM
HI @Darham77
sorry, no trading like what you said.
01-12-2024 12:45 PM - edited 01-12-2024 12:50 PM
@Darham77 No sorry this can’t be done . You would just need to buy that data add on you want or upgrade your plan
01-12-2024 12:42 PM
The data add ons only last for 30 days. As far as I know you can't exchange the permanent calling add ons for temporary data.