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Connection problems

Momgimontgomery
Great Neighbour / Super Voisin

My phone calls and messaging connections have been sporatic of late. I have internet with Shaw and they see no problems on their side; though on my side I seem to lose internet connection; also sporatic.

2 REPLIES 2

MrSpock
Deputy Mayor / Adjoint au Maire

@Momgimontgomery hi try your phone maually go to network settings  in 3g mode , you can also reseat your sim  if that doesn't work 

 contact a cs agent to help reset 

 you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

Timer
Mayor / Maire

@Momgimontgomery 

what brand your device,

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