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Chose wrong plan, how to change without being double charged?

Ppowless
Good Citizen / Bon Citoyen

I chose the wrong plan, I accidentally chose the 3gbs/90 days instead of the 9gbs/90 days plan I wanted. Is there anyway I can change the plan right now to the one I originally wanted? Would prefer not to wait 90 days to switch or pay $30 per gig of data I need. Thanks

4 REPLIES 4

Ppowless
Good Citizen / Bon Citoyen

Just sent! I'm assuming this mistake happens. Thanks for the quick reply.


@Ppowless wrote:

Will do, If i select options to make a change it wants to charge me another $144. 😕


Yes, since its a prepaid service, that "Change Now" option will charge you the full amount for the new plan and will not receive any credits for already paid plan. You will have to send a message to the mods. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Ppowless
Good Citizen / Bon Citoyen

Will do, If i select options to make a change it wants to charge me another $144. 😕

NDesai
Oracle
Oracle

@Ppowless Send a private message to the Moderator_Team with your account details and an explanation. They will get back to you tomorrow. In the mean time, don't make any changes to your account. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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