Changing device

[shay1942]

Can I use my current plan on a new phone? If yes, how is the procedure? I use eSim. Thanks

[Yummy]

If you had physical SIM it will be a matter of removing from old phone and inserting into new phone.

eSIM is not transferrable so you have to purchase new SIM and to number transfer through My Account.

[HALIMACS]

@shay1942 

if you choose physical SIM card, it’s as simple as popping it out of one device and putting it in another next time

Many prefer physical SIMS for that reason.

[softech]

@shay1942 

yes, just $5 to re-buy a eSIM for new phone 

[hairbag1]

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@shay1942 wrote:

So it only cost $5 to transfer my plan to my new phone?

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No cost to transfer...you will need a new esim at a cost of $5.

[shay1942]

So it only cost $5 to transfer my plan to my new phone?

[hairbag1]

@shay1942 

you need to download free PM app on new phone, request a free esim   buy new esim ($5)for new phone.

[softech]

@shay1942 

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from