Changin plans mid-cycle - will promo still apply?

[Amtre]

Hello,

I'm hoping someone is able to answer the following question. I'm thinking of changing plans to one that is on promo. The promo ends before the end of my cycle. If I choose for the plan to take affect when my cycle renews do I still get the promo? or would I have to switch before promo ends?

context: Cycle ends July 16, the promo plan $39 a month for 30GB ends June 19th.

[Amtre]

That was quick. Thanks all.

[dust2dust]

Past practice has been that they honour scheduled plan changes. There was a breakage in that a while ago with a messy promo for $20 off. But I haven't heard of this not being honoured since.

[softech · Accepted solution]

@Amtre   from what we understand , as long as  you schedule  a planchange before the promo ends, PM will honour it even your cycle end date is after the promo end date

[Handy1]

@Amtre  Your best to change plan on renewal so you don’t loose money on current cycle . And you won’t miss out on the new plan offering . Maybe screen shot a pic of the plan change . Just in case as proof for support . And you good to go