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Cant send Short code text - error 0

BL89
Great Neighbour / Super Voisin

I can not send a text message to a 6 digit short code. I keep getting "Can't send with public mobile - error 0"

 

I am using a Samsung S10

Premium text message setting is on

I have a monthly unlimited call and text plan.

3 REPLIES 3

@BL89   yes, the shortcode is there and it should work.  

I tested it myself by sending STOP and it works

 

did you ever got it working?

Regular texting work? you able to send other shortcode?

 

if you have another phone, test the PM sim there and send the code

 

If it still does not work, I suggest you to open ticket with support have them to investigate further

 

1. Please open ticket via Chatbot (requires access to My Account): click this  Chatbot Ticket Link 

Then click "Click here to submit a ticket ↗" to open the ticket submission page
Next, enter your Community login, then enter your question.  Finally use My Account login or 4 digits PIN to validate.

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

 

BL89
Great Neighbour / Super Voisin

The short code 959959. Which is on the list.

It's a radio station and I'm not sure how everyone else is able to text to the number.

softech
Oracle
Oracle

@BL89 what short code is that?  you see your code here?  only codes found in this site are supported 

https://www.txt.ca/en/current-short-code-programs/

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