Cant activate SIM

[RPropost]

Hi,

I received my new simCARD but cant login to my account. Keep saying that code is wrong....25 times code was resent, still wrong code. What is going on?

[Handy1]

@RPropost  Try the I didn’t get code option or resend  code . Won’t give you option for code be sent to email instead ? If no luck please submit ticket with support to help you regain access 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

HI @RPropost 

you are using the app? try uninstall and reinstall the app

still not work, please submit ticket with agent here:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437