I’m in the same boat! It’s been 36 hours and I’m so frustrated. I submitted multiple tickets, private messaged customer support and used the chat feature multiple times. I reset the network settings, restarted my phone, and played around with carrier settings on my phone. Nothing helped. I’m so upset no one got back to me in more than a day. Can’t login into my account because it sends a verification text to my cell and I don’t have access to incoming texts. Ugh! Let me know how quickly you get to resolve your issue. Tried calling Telus (parent company) tonight but they are closed!
