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Cannot call from 647 PM number to other provider 647 number

aresham
Good Citizen / Bon Citoyen

Good morning,

I have just join PM family on unlimited provincial talk plan with 647 number. When I am calling a 647 number on Freedom Mobile, it doesn't dial and it says you don't have a talk plan!!!! Can someone help me. I shouls say I have done sim card removal, roaming disabling , +1 none doesn't work. 

 

Thanks.

14 REPLIES 14

CS_Agent
Customer Support Agent
Customer Support Agent

Hey @aresham

 

I sent you a private message a few minutes ago and I'm waiting for your response so we can continue working on your issue 🙂

 

Cheers, 

 

Saray 

aresham
Good Citizen / Bon Citoyen

Thanks for your follow up. I have just sent the information you were looking for. Hopefully it is a easy fix.

 

Thanks.

@aresham, has Saray, or one of the other Moderators resolved your issue?  Generally, response times are very quick.

 

i do hope you get the issue fixed quickly.

Joshbulda
Great Neighbour / Super Voisin

Hello,

 

i have an issuer with calling and texting on my plan. I can only use my data

 

please help. Thank you

 

regards,

joshua Ablaya-Bulda 

aresham
Good Citizen / Bon Citoyen

Many days paased and the issue hasn't been resolved. I was reffered to technical support and engineering and so far no update. They offered me the credit for the inconvenience, but no fix. 

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