I have just join PM family on unlimited provincial talk plan with 647 number. When I am calling a 647 number on Freedom Mobile, it doesn't dial and it says you don't have a talk plan!!!! Can someone help me. I shouls say I have done sim card removal, roaming disabling , +1 none doesn't work.
Yesterday there were many issues regarding the calling of many phone numbers.. it may have been related. The instructions given when the problem was fixed, was to restart your device. Have you done this yet?
If you are continuing to have a problem call this specific 647 number, please re-contact the moderator team via PM. There have been intances before of other area codes not being able to dial another local area code due to configuration issues. For example, I have a 226, and couldn't dial a local 519 (both located in same City in Southern Ontario).
I hope this issue is resolved shortly for you.
Well if you have sent a PM, the @CS_Agent team should have record of it, and should be contacting you. Your original post in for this thread, was only made yesterday, so it hasn't been 3 days yet, unless you also editted that post.
I'm hoping a moderator will be in touch shortly with you - have you provided them with your PM phone number and account number or PIN to help then identify your account?