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Canceling changes done to subscription

Cestmoe
Great Neighbour / Super Voisin

2 days ago l opted to change my current plan to a different plan starting on my current plan renew date of March 16. I have changed my mind and want to keep my current plan. How do l cancel the changes?

4 REPLIES 4

Cestmoe
Great Neighbour / Super Voisin

That worked. Thank you very much for your help. 

fixin
Town Hero / Héro de la Ville

@Cestmoe - Go to My Account > Subscriptions & add-ons > scroll down till you find this:

Screenshot 2024-02-27 at 7.45.42 PM.png

Press 'Cancel Subscription Change' and you are finished with the change! You will now keep your same plan!

Sansan
Mayor / Maire

Once you sign in to your  My Account,  you should show you your current subscription and it shows you what will happen on March 16th. You can click on cancel  upcoming changes.

Handy1
Mayor / Maire

@Cestmoe  In your account go to subscriptions add on page you will see your current plan and upcoming plan with option to cancel the upcoming plan change 

Cancel plan change

Handy1_0-1709598093877.jpeg

 

 

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