Cancel my phone plan

[hTideGnow]

Hi @mumsymoe

 if you are on the old rewards system and not Public points, there would be members willing to take over your account.  Let us know.

[HALIMACS]

@mumsymoe 

Just so you're aware, you're asking this of folks on the community website.

We're not public mobile employees - we can't 'cancel your account'

We're customers, just like you.

[walker1 · Accepted solution]

@mumsymoe 

You can do that yourself.

Just login to your account and disable auto pay or port your phone number out to another carrier.

[esjliv]

@mumsymoe  you cancel it yourself by...

being in nonpay/suspended status for over 90 days (so disable Autopay in My Account or call 611 to do so), or port your Public Mobile number to another provider, then you lost your Public Mobile account, phone number, and access to self serve/My Account.