Can't receive text messages and need my phone number to be ported to Virgin

[Fefefe]

Hi there! I switched from Virgin to Public Mobile yesterday and today I would like to switch back to Virgin. 

A phone number port has been requested however I can't receive text messages still today. Can you please accept the phone number transfer to Virgin?

Thank you!

[Fefefe]

I must've misunderstood how this ticket/community system works. Thanks for the help! 

[Yummy · Accepted solution]

NO PM employee here. Only customers. You request will not be handled based on your post.

WHY you cannot receive SMS on your phone? If you have such issues open a ticket first to resolve that and then to port out.