cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t get in account made a new one ..help ###-###-####

DunritebuildsNL
Great Neighbour / Super Voisin

Can’t get in old acc it was hacked so I made a new one and used my same phone number to sign in . Can you transfer it please 

3 REPLIES 3

DunritebuildsNL
Great Neighbour / Super Voisin

No I signed in with a email and used my public phone number to 2fa

BKNS27
Mayor / Maire

@DunritebuildsNL 

You can’t use your number to login. To login to your account, you need your email address and password that you setup during activation. 🎣

You will need to contact an agent to help you login.

 

hTideGnow
Mayor / Maire

hi @DunritebuildsNL 

update your message subject and remove the phone number , we are just customer

you need to submit ticket with agent.  please message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

 

Need Help? Let's chat.