Can't contact customer support tickets portal

[LearningOwl]

The site seems to be broken and I've been overcharged and there seems to be no way to make a ticket with customer support anymore.

Keep getting an error and my grandfathered plan no longer is being charged the right amount im being overcharged and can't put in a ticket unless signing up for this new portal that takes away all my previous rewards. 

[hTideGnow · Accepted solution]

HI @LearningOwl   how was it overcharged? 

Yes, Chatbot ticketing is not working Please submit ticket using messaging:

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@LearningOwl  It’s probably just a glitch with new system update , but confirm with support 

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

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