Can't access my account. ? Everytime I try and log in to my account. ?

[Bodereck]

Hello my name is Dereck M Paul and I am having trouble logging into my account. ? Everytime I try to enter my username and password I get a message saying that the username and password are invalid and would I like to reset my password. ? 

[popping]

Try the "Fogot password" link on the login page.  If you don't receive a PM email, you need to send a private message to moderator to reset your password.

[CS_Agent · Accepted solution]

Hi,
If you have any questions concerning your account, just send a private message through the following link, and provide your public mobile phone number and PIN and explain whats going on :
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...

[Bodereck]

I guess I didn't mention that it was my email address that I entered and I was having trouble logging into my account. ? 

[popping]

@Bodereck

Your username of your self serve account is your email address - not the community username. Try use your email address.