Can't Login

[bb09]

Account created prior to EverSafe.  Now,  Can't login; Can't re-subscribe.  I'm in a never ending password re-set loop.  PLEASE help me login to my account.  thank you. 

[kavyacee]

Happened to me as well. I switched to another email and it seemed to work. 

[BKNS27]

@bb09 

If you are an longtime member before Eversafe ID, all members must create an ID before login to your account. You will need to click on Sign Up and create an ID tomorrow as the website and app is under maintenance right now.

 

[dust2dust]

It's a great improvement to see a banner at the beginning page of publicmobile.ca, before log in, stating the maintenance. Maybe it's why we're not seeing the usual flood of people asking about not being able to log in. Good stuff. Some real actual kudos to the marketing department.
I can still log in here though.

[LitlLdy]

@bb09 , you won’t be able to tonight, there’s scheduled maintenance!

Announcement Post: “Scheduled Maintenance for EverSafe Login”

September 19 12:00 AM - September 19 6:00 AM ET (September 18 10:00 PM - September 19 3:00 AM PT)

After maintenance is finished try your browser in private/incognito mode.

Edit:
EverSafe: https://www.publicmobile.ca/en/on/get-help/articles?category=_articleCategory_my-account&subcategory...

How to Create an EverSafe ID: https://www.publicmobile.ca/en/on/get-help/articles/creating-a-eversafe-identity