Can aeaim card be moved to another phone

[eshack]

If you have an e sim card can it be transfered to another phone like you can do for a physical sim card? If so, how?

[Sansan]

@eshack no you cannot transfer e sim.  You have to download the public mobile app on your new phone and purchase it $5.00 waived if you already have one.

You can continue to use your card as you know just move it to the new phone.

[softech · Accepted solution]

@eshack 

eSIM cannot be moved.  BUT Luckily, you can get a replacement for FREE

To rebuy new eSIM for FREE, first, download the app on your new phone.  Click Account from the bottom, then click Purchase SIM Card and select eSIM. 

Once it confirms your phone is eSIM compatible, click Pay $  and Install (the system will check and apply a $5 credit to bring the total price back to $0 at checkout), and follow the prompt to complete and purchase and install eSIM on your device

https://www.publicmobile.ca/en/on/get-help/articles/get-a-sim-card

Existing eSIM users at Public Mobile who need a replacement can do so at no extra cost. When you request a new eSIM through the usual process, we automatically identify you as an existing eSIM user and waive the replacement fee. See below for steps on how to get your new eSIM.