Can I still receive calls from the U.S. after I run out of Talk minutes?

[jinnrers]

Can I still receive calls from the U.S. after I run out of Talk minutes?

[computergeek541 · Accepted solution]

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@hairbag1 wrote:

@jinnrers 

yep...incoming calls are unlimited as long as your current plan is Active.

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We actually have no way of knowing that as we don't know which plan the customer has. There are customers with plans that don't include unlimited incoming calls.

[hairbag1]

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@Gwanzi wrote:

yes you can, Just need to be careful not to make outgoing calls

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If you run outta regular plan minutes, you simply won't be able to call out. Outgoing calls just won't complete until next regular renewal or you get a calling add-on ($5 / 500 minutes of Canada wide calling) You'll never be billed for calls at a later date.

[Yummy]

Yes, you can. Your minutes limit is regarding OUTGOING minutes only. And no extra charge for receiving calls.

[Gwanzi]

yes you can, Just need to be careful not to make outgoing calls

[hairbag1]

@jinnrers 

BTW...if you are on a plan with limited calling minutes such as the $15 plan...good idea to consider either upgrading to $25 plan OR buy a $5 add-on with 500 minutes of Canada wide calling. Those add-on minutes don't expire but stay on your account until you use 'em up...even if that takes several months or years. It's a good addition to your $15 plan.

[Sansan]

In coming calls should not be affected no

[HALIMACS]

 Yes @jinnrers 

Incoming calls from anywhere are always included in your plan.

The $15 plan includes 100 outgoing minutes so you can run out of those.

[Handy1]

@jinnrers  Yes all incoming calls are free no matter where they come from US or mars 🙂

[hairbag1]

@jinnrers 

yep...incoming calls are unlimited as long as your current plan is Active.