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Can I reverse an add-on purchase made in error

Mikevk
Good Citizen / Bon Citoyen

Hello,

 

I accidentally purchased US roaming when I meant to purchase long distance calls to US.

 

can I get my US roaming reversed?

1 REPLY 1

cappaj
Model Citizen / Citoyen Modèle

@Mikevk wrote:

Hello,

 

I accidentally purchased US roaming when I meant to purchase long distance calls to US.

 

can I get my US roaming reversed?


I would message the mods at Moderator_Team - make sure you include your name, phone number, account number and PIN. If it was me, I'd buy the add on you meant to buy now, if you're in a rush, and then ask for a refund from the add on you bought by accident.

 

Note that the mods are extra busy right now, so it may take a day or two for you to get a response.

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