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Can I change to new plans/promos...

ninica
Good Citizen / Bon Citoyen

Once they are announced or they are only for new customers? 

Thanks

6 REPLIES 6

denkom
Model Citizen / Citoyen Modèle

I am crossing my fingers and toes for a fall promo.....perhaps black friday!?!?

denkom
Model Citizen / Citoyen Modèle

Any plan you currently see available in the self-serve you can switch to. If you want to change your plan, I would suggest future-dating the plan change (instead of changing the plan to be effective immediately). That way, your plan will change on your 90 day renewal date and you can ride out the rest of your current plan cycle.

ninica
Good Citizen / Bon Citoyen

But some promos are already running? 

Like $60 for 5gb on 4G

Sounds like good plan? 

will13am
Oracle
Oracle

Fingers crossed for 2016 fall promo redux...  This may be a pipe dream as that offer was already running at this time. 

Taekgun
Deputy Mayor / Adjoint au Maire

@ninica

 

You can usually take advantage of any offer at anytime - new or existing customers.  If an offer comes up in the middle of your term (30 or 90 days) you can future date the new offer to take effect when your plan expires at the end.

NDesai
Oracle
Oracle

It totally depends on who the promo is targeted to. Looking at the history, they excluded existing users from some promos and targeted to specific users. They allowed new and existing users to get the last promo ($45/4GB). So, no one can tell you if you will be able to get the future promo for sure as an existing user. However, i believe that they will likely launch promos to new and existing users considering if they move on from other carrier targeted competitive strategy.  

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