@JINCHUN wrote:
Can I cancel my subscribe and get my money back? Because I did not receive my SIM card for 10 days, I am losing
my patience.
@JINCHUN , please be patient a little longer. It took over 3 weeks (which is unacceptable) to receive my SIM Card from Public Mobile which is delivered through Canada Post. If it has been over 10 business days please send a private message to CS_Agent & ask what happened to your SIM Card. Ask of you pick one up locally or get one from Amazon with proof of purchase if they will credit your account.
I discovered it is much faster to order one from Amazon (received it in 2 days)!
Telus, Koodo, or Mobile Klinik store
https://www.publicmobile.ca/en/nb/store-locator
Amazon Canada $4.99 + tax & free shipping with Amazon Prime
Public Mobile SIM Card on Amazon
You can send a private message to a CS_Agent using the link: -> https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Customer Support Agents are available from:
- Monday to Sunday: 9 AM to 10 PM EST
A CS_Agent will respond back in your Community mailbox (envelope icon) at the top right of this page to the left of your community avatar on your computer or by clicking on your avatar on your device.
