CS_Agent

[Mf11]

@CS_Agent

need help with service 

[computergeek541]

---

@BKNS27 wrote:

@Mf11 

Check to see if there are any outages in your area:

https://istheservicedowncanada.com/status/telus/map 

This maybe the issue.

---

While a network outage is a possiblity, it wouldn't affect communications coming from certain people.

[BKNS27]

@Mf11 

Check to see if there are any outages in your area:

https://istheservicedowncanada.com/status/telus/map 

This maybe the issue.

[Handy1]

@Mf11  Did you just join PM and try to port number in ? Did your reply YES to confirmation text from old provider ? I’ll send you porting team number private message . And they can re trigger the port request for you . If that’s not the issue and you need support here’s a direct link to them 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Mf11]

Not receiving text and phone calls from certain people