cancel
Showing results for 
Search instead for 
Did you mean: 

@CS_Agent - Trying to get an addon refund

TOLTSF
Great Neighbour / Super Voisin

I accidentally bought a 3GB addon I'd like to remove. The ticket system is giving me a 404. Any help?

Feel free to PM me and delete this thread, oh wise agent.

 

Thank you

3 REPLIES 3

Priority
Deputy Mayor / Adjoint au Maire

The Customer Support Agent will rarely if ever contact you, you always have to be the first one to reach out to them, make sure you've sent them a message from one of the links provided from @Handy1 or @hTideGnow and you'll get an email once they've responded.

Add-ons can usually be refunded if Purchased in error.

Handy1
Mayor / Maire

@TOLTSF  There’s a slow delay and response from support today . But try this direct link to support to hopefully they can reverse it for you 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @TOLTSF 

Support from message you without you contact them.  Just submit a ticket to cs agent by message here:

         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

but it is a bit slow today, so expect to wait longer for a reply

Need Help? Let's chat.