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CREDIT CARD

SERRY
Great Neighbour / Super Voisin

HOW CAN I DELETE MY CREDIT CARD ON MY ACCOUNT

 

4 REPLIES 4

DM126
Great Neighbour / Super Voisin

I found this for updating credit card info: 

To manage your payment method follow these steps:
1. Log in to the Public Mobile app or My Account
2. Go to the ‘Payments’ tab
3. Select ‘Manage Subscription’
4. Select ‘Manage Card Information’

Chalupa_Batman
Mayor / Maire

You can either reach out to a CS Agent to remove it, or you can replace it with a different one, like a used prepaid credit card. But the thing is how do you plan on paying for your phone bill? Other option is to purchase vouchers every month or every fee months. 

softech
Oracle
Oracle

@SERRY 

you cannot do it yourself, you will have to open ticket with support and ask them to remove it

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
 
 
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