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Blank account page

sdwway
Good Citizen / Bon Citoyen

I'm trying to update my credit card info but get a blank page on selfserve.

 

8 REPLIES 8

softech
Oracle
Oracle

@sdwway   Give PM another chance by opening ticket with them and let them fix the issue  Send a direct message to :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 


**Monitor your Community inbox, envelope on the top right, after ticket is opened.  CS Agent will reply and work with you  via messaging there

 

 

@sdwway   Site is back up and running again, please try..

HI @sdwway  , I was able to login around an hour ago but can't access now, too

@sdwway    My Self-serve seems not working too.

 

Just want for 30 mintues

sdwway
Good Citizen / Bon Citoyen

Mmm, what I thought but I've tried three browsers on three devices!

Dunkman
Oracle
Oracle

@sdwway 

Website is finicky at times.

Try a different web browser, clear cache or incognito mode.  Chrome incognito seems to work well. 

Or sometimes try a different device.

sdwway
Good Citizen / Bon Citoyen

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