Bill

[Isabelqin]

How can I get a phone bill with a home address in PDF format or in the mail? Thanks

[Isabelqin]

Many thanks.

[Isabelqin]

Thanks a lot!

[Yummy]

Agent will be able to provide you with one.

As explained by @AE_Collector:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Ac...

[softech]

@Isabelqin   You have to open ticket with PM Support and they can prepare you the invoice.  Please note that it might take couple weeks, so request in batch, not monthly

This is an example of requesting one from another user ( @AE_Collector )

https://productioncommunity.publicmobile.ca/t5/Get-Support/Request-a-Receipt-for-your-Account-Charge...

To open ticket with PM Support:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[RossN]

@Isabelqin 

1. hi you can open a ticket through Simon here https://publicmobile.ca/chatbot.

type  request bill 

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply