cancel
Showing results for 
Search instead for 
Did you mean: 

Awards

Eddyo
Great Neighbour / Super Voisin

Do I keep my existing awards if I change plans

7 REPLIES 7

Eddyo
Great Neighbour / Super Voisin

Thanks 

Eddyo
Great Neighbour / Super Voisin

Thanks

softech
Oracle
Oracle

@Eddyo 

You can freely change plan and it wont' affect your current rewards, also confirmed by Community Manager here:

https://productioncommunity.publicmobile.ca/t5/Announcements/FAQ-amp-Troubleshooting/td-p/986594

Will I be moved to the new rewards program if I change my plan?
Changing your plan won’t automatically transfer you to our new Public Points rewards program. If you’re currently on our legacy rewards program, you will continue to stay on it. However, we encourage you to explore Public Points, as it opens up even more opportunities for savings.

dust2dust
Mayor / Maire

You keep the old rewards. You keep all your freebie add-ons. You might lose repeating items in the promobox area.


@Eddyo wrote:

Do I keep my existing awards if I change plans


Yes, you will keep your rewards after changing plans. This includes loyalty, autopay, and refer-a-friend rewards.

Need Help? Let's chat.