Awaiting for RAF Referral Bonus $ since last two months

[maroshanpk]

I have referred my friend to Public and he has been on Public for last two month but still I have been waiting for the Referral bonus $ as credit. 

[Timer]

@maroshanpk 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page Rewards  do you see last 4 digit number from your friend.

if you not showing then your friend need to contact support team by CS_Agent  with your refer a friend code to them can check it.

[esjliv]

@maroshanpk  - has your friend received the $10 reward in their account from using a referral code?

Whether they did or not, your friend is the one that is going to have to submit a ticket to CSA and provide them your referral code to inquire why you have not received your reward (and perhaps theirs too if they did not).

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[RossN · Accepted solution]

@maroshanpk hi if you don't see your referral in your rewards section of your account

you need a cs agent 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

edit I have done it before for my neighbour whom I referred but you will need there account info and yours, check your community envelope for a reply