Autopay won't work, account login reset email not sending

[celesteh]

Hey @CS_Agent.

I'm trying to reset my Public Mobile Self-Serve account password at the moment so that I can update my Auto-Pay information – the credit card Public Mobile knows about is no longer active. But the account reset email isn't sending!

This is actually a pretty urgent problem that I need a resolution for ASAP, as I'm waiting for a call from a recruiter in the states today. 

I'm trying really hard to give you money and I need some help!

[celesteh]

Thanks, I've pinged them.

[NDesai]

@celesteh if you haven't already, you will need to send a private message to the Moderator_Team and they will get in touch with you shortly.