Area 825 error

[a-mooney]

Area code 825 is in my local calling area but I receive a msg from pm saying that I need a long distance add on to call the number.
Followed the instructions on this old post but it looks like I need a @CS_Agent for help.

Here is that old post, https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Cannot-make-a-call-for-same-province-wi...

[a-mooney]

no good tried that already

[pakmode]

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@wmleung wrote:

Make sure you put the country code "1" in front of the 10 digit phone number and you are good to go.

This scenario has come up many times already.

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+1

This should resolve the issue.

[wmleung]

Make sure you put the country code "1" in front of the 10 digit phone number and you are good to go.

This scenario has come up many times already.

[JL9]

Be patient, they will get to you as soon as they can.

[a-mooney]

Yah but they must be busy today. I messaged them too and I'm just waiting.

[Someone_here]

Yep if you already tried ignoring the message or addind 1 in front of the number and that doesn't solve the problem, then the mods are needed.