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Area 825 error

a-mooney
Great Neighbour / Super Voisin

Area code 825 is in my local calling area but I receive a msg from pm saying that I need a long distance add on to call the number.
Followed the instructions on this old post but it looks like I need a @CS_Agent for help.

Here is that old post, https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Cannot-make-a-call-for-same-province-wi...

6 REPLIES 6

a-mooney
Great Neighbour / Super Voisin

no good tried that already

pakmode
Deputy Mayor / Adjoint au Maire

@wmleung wrote:

Make sure you put the country code "1" in front of the 10 digit phone number and you are good to go.

 

This scenario has come up many times already.


+1

 

This should resolve the issue.

wmleung
Good Citizen / Bon Citoyen

Make sure you put the country code "1" in front of the 10 digit phone number and you are good to go.

 

This scenario has come up many times already.

Be patient, they will get to you as soon as they can.

a-mooney
Great Neighbour / Super Voisin

Yah but they must be busy today. I messaged them too and I'm just waiting.

Someone_here
Mayor / Maire

Yep if you already tried ignoring the message or addind 1 in front of the number and that doesn't solve the problem, then the mods are needed.

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