12-01-2023 10:48 AM
Paid my subscription but the app is not logging me in
12-01-2023 11:15 AM
HI @Ressa
site is up.
please reboot your phone, try login with the app again
12-01-2023 10:58 AM
@BKNS27 wrote:@Ressa What does the error message indicate? Please note that the website and app are down for another hour until 9:00am EST.
@Ressa
What does the error message indicate? Please note that the website and app are down for another hour until 9:00am EST.
@BKNS27 But the maintenance should only begin tonight at 10PM EST
12-01-2023 10:57 AM
Oops - yes, the maintenance isn't supposed to start until tonight. Still, given the current outage, I wouldn't be surprised if they started early for some reason and the message was not updated.
Certainly it's down for many, including me.
12-01-2023 10:51 AM
might need to wait, My Account is down
12-01-2023 10:50 AM
@Ressa They are doing maintenance today.
Scheduled Maintenance on Dec 1 | My Account, Website & App
12-01-2023 10:50 AM - edited 12-01-2023 10:54 AM
