All, I tried to help my friend to port the phone from Fido, and encountered an message "Alternate Phone Number Regex Help". I searched in this forum that it is due to the format is not correct, and I just put my cellular phone number and still no working. I cannot go to the payment page. Please let me know if anyone had similar issue before and how to resolve. Also, long time no see for all the old friends.
Solved! Go to Solution.
I encountered this problem when I tried to sign up for the first time. I was using Microsoft Edge Web Browser. Then when I tried Google Chrome Web Browser I was able to sign up for an account with no issues. So if you're having similar issue, I suggest using a different web browser than what you were having problem on. Thanks