Agent

[shilpa20kn]

Hello ,

How can I contact to an agent ?

[dust2dust]

While you're waiting for their response maybe you could see if anyone here can help. What seems to be the problem?

[HALIMACS · Accepted solution]

@shilpa20kn 

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 

2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

[ShawnC13]

Create a trouble ticket there is a link in my signature