08-23-2017 08:07 AM - edited 01-05-2022 02:45 AM
Taken from the FAQ in the US Roaming Article
1. What happens after my 10-day U.S. Roaming Add-On expires?
My question is, can I call 1-855-4PUBLIC while in the USA if I do not have a roaming calling package? eg - it has just run out and I want to extend it, or extend my text only package.
2nd question - Is it still a 2-step process to add the roaming add-on?
1 - purchase add-on to take funds from my credit card, and
2 - purchase add-on again to actually have it applied.
08-25-2017 03:14 PM
^ this!
08-23-2017 03:44 PM
@smp99 wrote:
2nd question - Is it still a 2-step process to add the roaming add-on?1 - purchase add-on to take funds from my credit card, and
2 - purchase add-on again to actually have it applied.
Yes, it is generally still a two-step process to purchase add-ons. However, the purpose of the first step is to add funds to the account. If you already have sufficient available funds in your account (e.g. from a manual top-up or a voucher was loaded), then you'll only need to go through the purchase step once.
08-23-2017 12:08 PM - edited 08-23-2017 12:08 PM
@xCameron94x I think calling the 855 # reaches the same services as *611 from Canada. For non-legacy accounts that would be making payments and purchasing add-ons.
08-23-2017 08:18 AM