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Add ons

am7777
Good Citizen / Bon Citoyen

I bought an add on but it didn't apply can someone tell me why?

1 ACCEPTED SOLUTION

Accepted Solutions

GR
Mayor / Maire

@am7777 did you add the funds in your self serve account and then go to purchase add ons and buy it? 

View solution in original post

3 REPLIES 3

GR
Mayor / Maire

@am7777 did you add the funds in your self serve account and then go to purchase add ons and buy it? 

View solution in original post

popping
Oracle
Oracle

@am7777 wrote:

I bought an add on but it didn't apply can someone tell me why?


Buying add-on is a 2 steps process.  First adding fund to your account.  Then, purchase the add-on with the available fund in your account.

 

Is the add-on fund added to your available fund?

If yes, you have done the first step.  Now, purchase your add-on.

am7777
Good Citizen / Bon Citoyen

Thanks @GR 

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