cancel
Showing results for 
Search instead for 
Did you mean: 

Add-ons ("free" data, voice minutes, etc) kept if you shift plans?

PMbubba
Great Neighbour / Super Voisin

As it says: are all your current Add-ons ("free" one-time data bonuses, voice minutes, etc.) kept if you shift plans?

 

Thanks!

4 REPLIES 4

Timer
Mayor / Maire

@PMbubba 

if you use that promo code 2GBBONUS will by losing, when you change plan,
any other rewards and gift will be in your account as is.

 

Tipc: use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

Meow
Mayor / Maire

Christmas bonuses, rewards, purchased NON US add-ons will stay with your account if you change Plan.

will13am
Oracle
Oracle

@PMbubba , plan changes do not affect existing add-ons currently in the account.

Add-ons aren't affected by any plan changes.

 

Need Help? Let's chat.