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Add my referral code after activation

ItsFrank
Great Neighbour / Super Voisin

I didn't see where to add my referral code for my girlfriends new number please help me @CS_Agent I want to add my referral code to her account.

2 REPLIES 2

esjliv
Mayor / Maire

Hi @ItsFrank , curious as to why you tagged CS_Agent in your post here. Was there a place in the public mobile web pages that instructed you to do this?

Community forum is where other members and customers post to help one another. public mobile representatives are contact through private messages, not here on the PUBLIC forum.

Hollister
Deputy Mayor / Adjoint au Maire

@ItsFrank 

 

You can contact an agent:

 
You will receive a response from an agent faster using the first option below, which is the preferred method.
 
  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
  • Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:

  • Monday to Sunday: 9 AM to 10 PM EST

Keep an eye on the envelope icon in top right hand corner for a reply from the agent.

 

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