Add-Ons

[Hilda11]

Hi, I have some older unused ads on but was not able to use them yet.  ( free intl minutes) but I can't call internationally. What are that intl adds on usage if I can't use them? for the other adds on minutes, does it mean that I have extra 1900 minutes to use when I reach the limit 100 minutes.? Same, it say that in my plan are unlimited intl text but I can't text internationally.. any explanation? 

[Hilda11]

Thanks. That is helpful. 

[Hilda11]

Thanks. This is helpful. 

[dust2dust · Accepted solution]

Your 400 and 500 minute add-ons (adding- not the current ones) are:

Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

[will13am]

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@Hilda11 wrote:

Where can I find the list of the countries?

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The long distance information you are looking for is covered in this help article.

https://www.publicmobile.ca/en/bc/get-help/articles/overview-of-add-ons

[Hilda11]

Where can I find the list of the countries?

[dust2dust]

If you have plan with some data and you don't use very much then no you won't touch the data. If you have a plan with unlimited Canada then you won't use those calling add-ons. You can however call the states and a small number of other countries with what you have.

[Outdoorsman]

@Hilda11 Hi where were you trying to call not all countries are on the list