02-26-2024 02:47 PM
02-26-2024 02:59 PM
HI @Kaipham
just text? you sure you are receiving incoming calls? Even people in other carriers like Rogers?
Likely your porting was not completed I will send you the porting team number to your community inbox. Please call them
02-26-2024 02:55 PM
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-26-2024 02:51 PM - edited 02-26-2024 03:15 PM
@Kaipham Have you rebooted the phone ? Can also try resetting network settings see if that helps also . Just know that doing this will erase and wifi passwords you may have so you have to re enter them and re lair and Bluetooth devices you have connected