Activation not working

[Vlam]

Went to set up account activation and received message it was unsuccessful and to contact customer service.

[Dunkman]

@Vlam 

First check if you were charged for activation.  Did you port your number?  Did you finish the activation on the PM app?  physical SIM versus eSIM activation?  More details the better. 

[Handy1]

@Vlam 

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437