09-04-2020 01:39 AM - edited 01-05-2022 01:04 PM
When activation, go through to the last step, I input Voucher pin number and click "Activate" button, system processed few minutes and tell me there was system error, don't panic and relogin system to activate. I try to login my account, the system told there isn't my account in system. And i try to activate SIM card again, but system told invalid SIM. What should I do next?
09-04-2020 03:29 AM
@111111 no worries. If a member writes on a post asking for a referral code your are allowed to send them yours via private message. Sometimes you may get a private message asking for one as well and you can reply to it.
No referrals on the forum and no unsolicited private messages to new community signups.
09-04-2020 03:23 AM
Thanks I did make one more edit. I will make sure it doesn’t happen again
09-04-2020 03:20 AM
@111111 . It's ok Oracle computer geek already edited your post.
09-04-2020 03:18 AM
I’m sorry about this but now I can’t find the post I’m still looking for it so I can delete it ASAP
09-04-2020 03:05 AM
@computergeek541are you still on to remove a referral code?
09-04-2020 03:02 AM
@111111 it is against the rules to post referral code on the forums. Click the 3 dots on right side of your post and edit the post to remove it.
@
09-04-2020 02:58 AM - edited 09-04-2020 03:20 AM
That happened to me before I just bought a new SIM and tried again and I would try a different web browser gust so it does happen again
09-04-2020 01:57 AM
@gordon518168 install the sim in your phone. the activation most likely worked.
then click here to make a self serve account
09-04-2020 01:52 AM - edited 09-04-2020 01:54 AM
Not sure if there is away to check the voucher if it was used or not so put your sim in the phone and see if anything works.
If it's working then go to link below to create a self serve account.
https://selfserve.publicmobile.ca/self-registration/
If you were not charged. System locks sim for 50 minutes. Wait one hour, clear internet cookie/history cache open a fresh browser in incognito mode and try again.
Don't forget a referral code for a $10 sign up bonus. If you used one and were charged and service works the credit will be applied within 72 hours.
Welcome to Public Mobile 🙂